Contact Us
Questions about your Republic Bank Account?
Live Chat Hours: 8 am – 5 pm ET, Monday – Friday, excluding holidays.
Contact by phone: 502-584-3600 or 1-888-584-3600
Contact by email: [email protected]
Customer Service Hours: 7 am – 7 pm ET, Monday – Friday; 8:30 am – 5 pm ET, Saturday – Sunday; excluding holidays
Check out our Account Self-Service resource page to find additional help for accessing and securing your account whenever you need it.
Send a question or comment to our CEO.
Questions about Personal Online Banking and Bill Pay?
- Personal Online Banking – 1-888-782-3333
- Personal Online Department Fax – 502-420-1812
Taxpayer Assistance
Get more information from our Tax Refund Solutions team regarding your tax refund.
- Visit site: www.republictaxpayer.com
- Contact by phone: 1-866-581-1040
Community Donations
Republic Bank proudly supports local nonprofits. If you would like us to consider your nonprofit for donations, please read our Contribution Guidelines and submit a Donation Request Form.
Need to send sensitive information via email?
Click here to send us an encrypted email.
Additional Contacts
Account Access Line — 24 hour Account Access
Business Online Banking
Overdraft Department
Lost or stolen Republic Bank ATM/Debit Card
502-584-3600 or 1-888-584-3600
After regular business hours: 1-800-500-1044
Debit Card Dispute
Credit Card Department
Lost or stolen Republic Bank Credit Card
Lost or stolen Checkbook
Associate Directory
Mortgage & Retail Loan payment and payoff info
Commercial Loan payment and payoff info
Auto Loan payoff info
Loan escrow info
Loan Payments
Republic Bank
Attn: Lock Box
P.O. Box 950119
Louisville, KY 40295-0119
Loan Servicing
Republic Bank
Attn: Loan Servicing
P.O. Box 70749
Louisville, KY 40270
Legal/Registered Agent
Christy Ames
601 W. Market Street
Louisville, KY 40202
Consumer Loan Error Resolution and Information Requests
Republic Bank
Attn: Loan Servicing
P.O. Box 70353
Louisville, KY 40270
Tips for International Travelers
Click here for info.
You can also email [email protected] for general information or
click on the Live Chat icon from 8am – 5pm ET